Yes, we customize vehicles as per customer's special request with reasonable cost and lead time, as long as the customization is not related to the chassis modification.
We provide 1 year warranty. And for any failed part under warranty, if it can be repaired at your side and the repair cost is lower than the value of the part, we will cover the repair cost; otherwise, we will send replacements and cover the freight cost if any.
Yes, we will provide free after-sales spare parts according to your order quantity. We also provide spare parts manuals to make your choice of spare parts easier.
Yes, we provide technical support by email and phone. If necessary, we can also send our engineer to your place.
Yes, as long as the order quantity is reasonable (yearly 300-500 units), we will accept.
For new customers, our typical payment term is 'T/T 30% deposit against order confirmation, T/T 70% before container loading'. Irrevocable L/C at sight is also acceptable. For old customers, our payment term can be more flexible.